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Teleperformance Leverages AI to Mitigate Indian Accents Among Workers

Teleperformance Leverages AI to Mitigate Indian Accents Among Workers
3 months ago

In a groundbreaking initiative, Teleperformance, a global leader in customer experience management, is utilizing artificial intelligence (AI) technology to address the challenges posed by regional accents in its Indian workforce. The company aims to standardize the communication patterns of its agents, enabling them to connect more effectively with international clients.

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