Apple Enhances iPhone Repair Process to Mitigate Fraudulent Returns
3 months ago
In a strategic move to defend its bottom line, Apple has shifted gears in its handling of iPhone repairs and returns, responding to a growing challenge posed by fraudulent activities. This initiative comes on the heels of increased incidences of scam returns, a costly adversary for tech companies that rely heavily on customer return policies as part of their service reliability framework.
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