Teleperformance Leverages AI to Mitigate Indian Accents Among Workers

Teleperformance Leverages AI to Mitigate Indian Accents Among Workers
1 month ago

In a groundbreaking initiative, Teleperformance, a global leader in customer experience management, is utilizing artificial intelligence (AI) technology to address the challenges posed by regional accents in its Indian workforce. The company aims to standardize the communication patterns of its agents, enabling them to connect more effectively with international clients.

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OpenAI, Meta, and Orange Team Up to Develop AI Models for African Languages

OpenAI, Meta, and Orange Team Up to Develop AI Models for African Languages
4 months ago

In a groundbreaking collaboration, tech giants OpenAI, Meta, and telecommunications company Orange have announced their joint initiative to enhance artificial intelligence models specifically tailored for African languages. This ambitious project aims to address the underrepresentation of diverse languages in the AI landscape, offering a voice and representation to millions of speakers across the continent.

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