Sonos CEO Patrick Spence Steps Down Amid Customer Backlash Over App Overhaul

In a surprising turn of events, Patrick Spence, the CEO of Sonos, has announced his resignation following a significant backlash from customers concerning a recent revamp of the company’s app. The changes, aimed at enhancing user experience, have instead caused confusion and dissatisfaction among Sonos' loyal customer base, leading to a revolt that the company struggled to manage.

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